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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Thornton

September 16, 2025

5  out of  5
rating by Joshua Thornton
"Amazing service and amazingly fast as well. Thank you Rebecca!"
We responded:
"Thanks for allowing us to help you with your insurance needs. Glad Rebecca was able to give you such great service. Please call us if we can be of any further service to you, are family. Don Bass"
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Julie Thornton

September 15, 2025

5  out of  5
rating by Julie Thornton
"I called Rebecca with no prior conversations while I was at the dealership signing papers on a new vehicle. I told her I was in a hurry trying to get coverage ASAP. She did NOT disappoint! Within 20 minutes she had me fully covered. And the price was WAY lower than what I expected! I highly recommend!"
We responded:
"Thanks so much for the kind words and review. It makes me happy to hear that Rebecca took great care of you. Please let her know if she can be of any further assistance for you., and thanks for allowing us to help you with your insurance needs. Don Bass"
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Kecia Mullins

September 3, 2025

5  out of  5
rating by Kecia Mullins
"We always get great service from everyone at Don Bass State Farm! Renee Whatley answers ALL of my questions. Renee is friendly and very knowledgeable!"
We responded:
"Thank you so much for the kind words and Glad to hear that Renee is taking good care of you. Thanks for your support and please let us know if we can help in any way in the future. Don "
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tabitha harpman

September 3, 2025

5  out of  5
rating by tabitha harpman
"Renee Whatley was extremely professional and fun to speak with. She helped me in my time of need to make changes to my policy with adding renter's insurance. She was polite, friendly, and very professional, and on top of that she was able to provide me with amazing discounts. Love love love the State Farm Don Bass team!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Renee was able to assist you promptly and make the process enjoyable. Providing excellent service and great savings is our top priority, and it’s wonderful to know that Renee and the Don Bass team exceeded your expectations. We truly appreciate your support and look forward to serving you again in the future! Best regards, The State Farm Don Bass Team"
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Amanda

August 22, 2025

5  out of  5
rating by Amanda
"Agent Rebecca is awesome, so friendly and helpful."
We responded:
"Thank you so much for the kind words! Glad Rebecca is doing a fine job for you. Please let us know if we can be of any further service for you. Don Bass"
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hunter steinwinder

August 13, 2025

5  out of  5
rating by hunter steinwinder
"Sherry toombs!!! Amazing will get you taken care of like it is her that needs it !!! Thank you so much"
We responded:
"Thank you so much for choosing us for your insurance needs. I am glad Sherry is taking great care of you. I will let her know of the kind words you have spoken of her and we appreciate you. Thank you! Don Bass"
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John Hendrick

July 17, 2025

5  out of  5
rating by John Hendrick
"Rebecca Kindrex was awesome, she was help, knowledgeable, personable, and extremely sensitive to our needs."
We responded:
"So glad to have you and Thanks for allowing us to help with your insurance needs. Glad to hear that Rebecca is taken good care of you! Don"
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janice mcbride

July 11, 2025

5  out of  5
rating by janice mcbride
"Rebecca switched me over from a company we had been with for over 40 years. She saved me money on our car and homeowners insurance. Very knowledgeable about the product and friendly. So far very good savings."
We responded:
"So glad to hear That Rebecca took good care of you. We look forward to working with you for many years to come. Thanks for the kind words. Don"
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Kiranmai Kondeti

July 11, 2025

5  out of  5
rating by Kiranmai Kondeti
"I recently signed up for a new policy with State Farm, and the experience was smooth from start to finish. My agent (Rebecca Kindrex )was professional, friendly, and very patient in answering all of my questions. She helped me understand the coverage options clearly and made sure I felt confident in what I was choosing without any pressure. Highly recommend if you are shopping for a new policy and want personalized service."
We responded:
"Thanks for your business, glad Rebecca was able to help you with everything you needed and that all went smooth. Thanks again and give us a call if there is anything we can help you with. Don Bass"
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Joshua Coe

July 3, 2025

5  out of  5
rating by Joshua Coe
"Don Bass and Amy Dedmon went above and beyond to secure me the lowest price and best coverage in less than 24 hours after my initial phone call. Amy was personable, kind, and responded within minutes every time!"
We responded:
"So glad we were able to help you with your insurance needs! Hope all is well your way! Thanks Again! Don"
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kristi kirkwood

June 5, 2025

5  out of  5
rating by kristi kirkwood
"Sherry has been great with helping manage my policies and getting great rates…..I hate I didn’t make the switch sooner!"
We responded:
"Thank you so much for the kind words! I am trilled to hear that Sherry has been helpful in helping you manage your insurance policies. We truly appreciate you and look forward to many years of service to you! Don "
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Tony Martin

June 3, 2025

5  out of  5
rating by Tony Martin
"Don Bass and Renee work to make sure your claim is right. They are on the side of the costumer for sure. Highly recommend."
We responded:
"Thank you for trusting us for all these years! We appreciate you and the kind words mean a lot to us. Don "
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Kate Bass

May 29, 2025

5  out of  5
rating by Kate Bass
"Best insurance agent and service that I have ever had!"
We responded:
"Thanks for the kind words and your business! we appreciate you! Don "
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Rhonda Marshall

May 29, 2025

5  out of  5
rating by Rhonda Marshall
"Great group! I have worked with most of the staff over the last 15+ years. All have been friendly, helpful, knowledgeable and have made the process so easy. I would recommend and have recommended this group to others."
We responded:
"We appreciate the kind words. Glad we have been able to help with your insurance needs over the years. Please give us a call anytime you think you may need us! Don "
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Ruth Brown

May 29, 2025

5  out of  5
rating by Ruth Brown
"Rebecca Kindrex always makes sure I am well taken care of! I highly recommend this agency"
We responded:
"We appreciate you and Happy to hear Rebecca is doing a good job for you. Thanks for the kind words!"
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Rusty Ponder

May 29, 2025

5  out of  5
rating by Rusty Ponder
"Have done business with Don for Many many years for everything I own, houses, cars, life etc. He is always just a phone call away and goes the extra mile to make sure things are handled correctly and as fast as possible!"
We responded:
"Thank you for your kind words, Rusty! We appreciate you being one of our good neighbors! "
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Stephanie Jones

May 28, 2025

5  out of  5
rating by Stephanie Jones
"Renee has been the best at helping me and my family out. Always there to answer any questions and get us the best possible rates."
We responded:
"Glad to hear that Renee is taking great care of you and family! Thanks for trusting us with your insurance needs and for being part of our Good neighbor Family! Thanks again, Don"
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Susan Haralson

May 13, 2025

5  out of  5
rating by Susan Haralson
"So very pleased with State Farm, their rates and customer service. Sherry Toombs Went above and beyond to answer my questions and explain my new policy."
We responded:
"Thank you for you Kind words and allowing us to help with your insurance needs. I am so glad Sherry took the time to answer your questions and offer you great service. Please let us know if can be of service to you in the future. Thanks! Don Bass "
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Thomas Jenkins

May 1, 2025

5  out of  5
rating by Thomas Jenkins
"The switch to State Farm was quick and easy! Renee was fantastic to work with!"
We responded:
"We appreciate your kind words and you trusting us with your insurance needs. I am glad Renee gave you grate service. Don Bass"
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Gary Cuevas

April 25, 2025

5  out of  5
rating by Gary Cuevas
"Renee Whatley is the best."
We responded:
"I will let her know your kind words. Glad to hear she is taking great care of you! Thanks for choosing us and we appreciate your trust in us. Don Bass"
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Alicia Cook

April 24, 2025

5  out of  5
rating by Alicia Cook
"I would not change for the world , down home friendly and there for all your needs !! Amy Dedmon is the BEST!!!"
We responded:
"We appreciate your kind works and for allowing us to handle your insurance business. So glad Amy is taking great care of you and family! Don"
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Raygan Moak

April 24, 2025

5  out of  5
rating by Raygan Moak
"This is a great agency! Amy helps with all of my insurance needs!"
We responded:
"Thank you and your family for trusting us for all your insurance needs. Glad to hear that Amy is taking good care of you. Don"
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Stephen Hodges

April 15, 2025

5  out of  5
rating by Stephen Hodges
"Renee is great and she is always able to consistenly provide great customer service. We have been with State Farm for many many years and the attention and detail we are given is beyond exceptional. Great team at this location!"
We responded:
"Thank you so much for the thoughtful reply! I am glad that Renee is taking great care of you. ! I appreciate you and glad to hear that Renee is taking great care of you!"
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Harold Different

April 2, 2025

5  out of  5
rating by Harold Different
"Amy provided wonderful customer service."
We responded:
"Thank You so much, I will let Amy know she is doing a great job for you. Don"
Profile photo of ASRAFUL ISLAM

ASRAFUL ISLAM

March 20, 2025

5  out of  5
rating by ASRAFUL ISLAM
"Best insurance company State Farm Mississippi any questions call Rebecca Kindrex very nice and helpful….."
We responded:
"Thank you for the kind words, and we appreciate your business. i am glad to hear that Rebecca is taking good care of you. Don Bass "